Need expert help and support for HP TRIM? Kapish offer a range of Premium Support Packages, so no matter what the size of your organisation there is a level that will suit you. Gold and Silver are the preset levels of support coverage or alternatively, a custom support agreement can be tailored to suit your specific requirements.
Benefits of Kapish Premium Support
- Experience that counts
- Knowing your system environment
- Notifications of issues & enhancements specific to your environment
- Escalation of support issues to HP
- Reduced Consulting Rates
- Includes Pre-purchased Hours
- Kapish Support Suite
Kapish Premium Support Packages
Kapish Gold Support is designed for medium to large organisations that require support for HP TRIM during business hours, with scheduled support outside of business hours. Business / After Hours – support is provided during business hours, with a number of pre-purchased hours to provide scheduled support outside of these times.
Kapish Silver Support is designed for small to medium organisations that require support for HP TRIM during business hours only. Business Hours – support is provided during business hours.
Kapish Custom Support is tailored to suit your specific business requirements. This can include pre-purchasing of support hours to use as and when you need them, or out of hours support for a set period of coverage. The Custom Support Agreement is designed to cover you in those ad-hoc situations to give you peace of mind.
Click here for the Kapish Premium Support Packages for HP TRIM brochure.
To find out more about our range of Premium Support Packages for HP TRIM software or to obtain details on a Custom Support Package tailored to your organisation please contact us.
